Riot Room – Privacy Policy
Effective Date: 8/1/2025
Website: [www.riotroomstl.com]
Riot Room (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book our services, or interact with us.
1.
Information We Collect
We collect information you provide directly to us and data collected automatically when you interact with our website.
a. Information You Provide:
Booking Information – Name, email address, phone number, payment details, age verification
Contact Information – Messages, inquiries, or customer service communications
Liability Waiver Data – Signature, emergency contact, and relevant health disclosures
b. Information Collected Automatically: IP address, browser type, device type, pages visited, time spent on our site, and other analytics data
2.
How We Use Your Information
We use your information for the following purposes:
To process and confirm bookings
To provide customer service and respond to inquiries
To improve our website and services
To send important updates, booking confirmations, and safety information
For marketing purposes (with your consent)
To comply with legal obligations
3.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share data with:
Payment Processors – To securely handle transactions
Service Providers – Website hosting, email services, analytics tools
Legal Authorities – If required by law or to protect our rights and safety
4.
Marketing & Communications
We may email you with promotions, special offers, or event announcements.
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
5.
Photography & Video
Photos or videos taken during your session may be used for marketing. If you prefer not to be included in promotional media, please inform staff before your session.
6.
Data Security
We use SSL encryption and secure payment processing to protect your information. While we take strong security measures, no method of transmission over the internet is 100% secure.
7.
Cookies & Tracking
We use cookies and similar technologies to improve website functionality and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.
8.
Children’s Privacy
Our services are not directed to children under 18.
9.
Your Rights
You may request to: access, update, or correct your personal data
Delete your personal information (subject to legal requirements)
Opt out of marketing communications
10.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📍 St. Charles, MO
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.